Freight Control Desk | Managed Freight Rate & Documentation System | Flow Systems Advisory
Flow Systems Advisory · Managed Freight Operations

Stop Quoting Freight by Email.
Start Managing It by System.

Freight Control Desk automates your rate shopping, handles carrier communication, and captures shipment evidence — so your team focuses on shipping, not chasing.

Start a 15-Minute Freight Conversation → See How It Works ↓

Serving: BC Lower Mainland · Fraser Valley · Remote operations welcome · LTL & FTL

The Problem

Manual Freight Quoting Is Slow, Inconsistent, and Risky.

Most BC businesses shipping LTL and FTL freight are running their entire quoting operation on email, phone calls, and memory. It works — until it doesn't.

  • Rate shopping takes hours — email three carriers, wait, follow up, compare manually
  • Stuck with one carrier because shopping around is too time-consuming
  • No documentation of what left the dock — carrier claims your shipment arrived damaged, you have no evidence
  • BOL requests, carrier notifications, and customer updates all handled separately by hand
  • Someone's inbox is the system — and when they're away, the process stops
"The worst freight problems aren't the ones that go wrong at delivery. They're the ones where you can't prove what left your dock."

Freight disputes cost BC shippers thousands annually — not because the cargo was actually damaged, but because there's no timestamped evidence to counter a carrier's claim. That's a documentation problem, not a freight problem.

The System

Six Steps. One Submission. Your Team Does One Thing.

You submit the shipment details. The system handles everything else — rate requests, carrier selection, BOL, evidence capture, and customer notification.

1

Submit Shipment Details

One form. Pickup location, destination, pallet count, weight, dimensions, and any special handling requirements. Submitted once — no follow-up calls needed.

Your team does this
2

Rate Requests Sent Automatically

The system emails structured rate requests to your selected carriers and brokers simultaneously. Formatted consistently so carriers respond faster.

Automated
3

Compare Rates & Select Carrier

Rates come back in a standard format for easy comparison. You select the carrier. We notify all parties — the selected carrier and the others.

You decide
4

Carrier Notified — Shipment Being Prepped

Selected carrier receives a confirmation notification. Shipment is placed in the preparation queue. No manual follow-up required.

Automated
5

BOL Request + Shipment Evidence Captured

When the shipment is ready, the system requests the BOL and prompts for pallet photos. Up to 24 photos stored per shipment — pallet condition, wrap, labels, dimensions. One image sent with the BOL; all others stored securely.

The claim protection step
6

Customer Pickup Notification Sent

Your customer receives a professional notification with carrier name, BOL reference, pallet image, receiving instructions, and claim protection language. Clean, consistent, documented.

Automated
The Part That Surprises People

Shipment Evidence Layer — Your Claim Protection Advantage

Most freight systems stop at documentation. Freight Control Desk goes one step further: every shipment generates a timestamped photographic record of what left your dock.

When a carrier disputes a damage claim — and they will — you have evidence. That changes the conversation from "he said, she said" to "here's what the pallet looked like at pickup."

  • 4–24 photos captured and stored per shipment
  • Timestamped, linked to the specific BOL and carrier
  • Pallet condition, wrap quality, labels, and dimensions documented
  • Claim protection language included in every customer notification
  • Evidence available on demand — no digging through email history
$0 additional cost for the evidence layer — it's built into every tier
Step 5 of 6 — the step most shippers don't have at all right now
24 photos maximum stored per shipment — one sent, all kept on file
Right Fit

Built for BC Businesses That Ship on Pallets.

If your team is spending more than a few hours a week on freight quoting, documentation, or carrier follow-up — this system pays for itself fast.

🏭

Small Manufacturers

Moving finished goods to distributors or direct customers. Regular LTL volume, multiple carriers, recurring documentation needs.

📦

Distributors & Wholesalers

High shipment frequency, multiple destinations. Rate shopping is time-consuming. Claim risk is real at this volume.

🌿

CPG & Sustainable Brands

Wholesale orders, retail distribution, import and export. Pallets moving regularly — documentation matters for compliance and claims.

🔧

Building Supply & Renovation

Heavy, high-value shipments with real claim exposure. Photographic evidence of pallet condition at departure protects both parties.

🚚

LTL / FTL Shippers

Regularly using less-than-truckload or full-truckload. Currently shopping rates manually or locked into one carrier out of convenience.

📥

Importers & Receivers

Managing inbound freight from suppliers. Need consistent documentation for customs, compliance, and supplier accountability.

Pricing

Transparent Pricing. No Hidden Fees.

All prices in CAD. Setup covers system build and configuration. Monthly covers management, monitoring, and ongoing broker relationship access. We also earn a referral fee when you accept a broker rate — so our interests are aligned with yours.

Option A

Do It Yourself

  • 2–3 emails per shipment, wait 24–48 hours for rates
  • Manual comparison in spreadsheets
  • No systematic evidence capture
  • Claims are hard to win without documentation
  • Staff time grows with every new shipment
Real cost: $800–$1,500+/month 5–8 hrs staff time per week @ $30–40/hr + missed rates + lost claims
Option B

Hire a Logistics Coordinator

  • $50,000–65,000/year salary + 20–30% benefits
  • 3–6 months to hire and train
  • Still no automated rate shopping
  • Still no systematic evidence layer
  • Sick days, turnover, and knowledge loss
Real cost: $5,000–7,000+/month Salary + benefits + recruitment + training overhead
Freight Control Desk

Managed System — Running in Days

  • Automated rate requests to all carriers simultaneously
  • Evidence layer on every single shipment
  • Claim protection documentation built in
  • No sick days, no turnover, no retraining
  • Broker kickback partially offsets monthly fee
Starting at $150–200/month + setup Lite tier, 1–10 shipments/month. Growth from $350–500/month.

Choose Your Tier

Priced by monthly shipment volume. One shipment can include multiple pallets.

Lite
$1,500–2,000 setup
+ $150–200 / month
  • 1–10 shipments / month
  • Automated rate request emails
  • Carrier selection & notification
  • Shipment evidence capture (up to 12 photos)
  • Customer pickup notifications
  • BOL documentation
Get Started →
Most Popular
Growth
$4,500–6,500 setup
+ $350–500 / month
  • 11–50 shipments / month
  • Multi-carrier rate comparison
  • Carrier & broker rate shopping
  • Full evidence capture (up to 24 photos)
  • Claim protection documentation
  • Customer notifications with claim language
  • Monthly reporting & volume summary
Get Started →
Advanced
$8,000–12,000 setup
+ $700–1,000 / month
  • 51–75 shipments / month
  • Multi-location support
  • Custom carrier & broker integrations
  • Full evidence capture & archiving
  • Dedicated system management
  • Custom reporting & compliance docs
Get Started →
Enterprise
Custom
Scoped to volume & complexity
  • 76+ shipments / month
  • Multi-location & multi-brand
  • Custom integrations & workflows
  • Full evidence archiving
  • Dedicated account management
  • Custom compliance & reporting
Let's Talk →

What's Included at Each Tier

Every tier includes the full system. Higher tiers add volume capacity and advanced features.

Lite Growth Advanced Enterprise
Volume & Pricing
Shipments / month 1–10 11–50 51–75 76+
Setup fee $1,500–2,000 $4,500–6,500 $8,000–12,000 Custom
Monthly fee $150–200 $350–500 $700–1,000 Custom
Rate Shopping
Automated rate request emails ✓ ✓ ✓ ✓
Multi-carrier comparison — ✓ ✓ ✓
Broker rate access ✓ ✓ ✓ ✓
Carrier selection & notification ✓ ✓ ✓ ✓
Evidence & Claim Protection
Shipment evidence capture Up to 12 photos Up to 24 photos Up to 24 photos Unlimited
BOL documentation ✓ ✓ ✓ ✓
Claim protection language — ✓ ✓ ✓
Evidence archiving — — ✓ ✓
Communication & Reporting
Customer pickup notifications ✓ ✓ ✓ ✓
Monthly reporting & volume summary — ✓ ✓ ✓
Custom reporting & compliance docs — — ✓ ✓
Scale & Support
Multi-location support — — ✓ ✓
Custom carrier & broker integrations — — ✓ ✓
Dedicated account management — — — ✓

Our broker network pays a referral fee when you accept a broker rate — our interests are aligned with yours. You save on freight. We earn when you do.

Takes 2–3 Minutes

Is Your Freight Process Costing More Than Your Carrier Invoice?

Most BC operators don't know — because the real cost is buried in staff time, missed rates, and claims that were never easy to win.

Tell us what's happening in your operation. No pitch — we'll tell you straight whether Freight Control Desk makes sense for you.

Start the 2-Minute Enquiry →

No commitment. We respond within one business day.